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Crash di IE - log Hijackthis
Ciao!
Ho problema su un pc di un utente, quando accede a documenti sul portale aziendale (sharepoint) riceve il messaggio "modulo che ha provocato l'errore kernell32.dll......."
Allego il log di HJT
mi date una mano?
GRAZIE
Codice:Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11.59.01, on 05/03/10 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Programmi\BNLService\BNLService.exe C:\Programmi\Serden\InterAct ES\Bin\IAManager.exe C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Programmi\OfficeScanNT\ntrtscan.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\RCSERV.EXE C:\Programmi\OfficeScanNT\tmlisten.exe C:\Programmi\Serden\InterAct ES\Bin\IAProvider.exe C:\WINDOWS\TEMP\FB1904.EXE C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe C:\Programmi\OfficeScanNT\CNTAoSMgr.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\SYSTEM32\DWRCS.EXE C:\Programmi\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://b2e.group.echonet R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://iweb/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy02:80 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *bnl.it;<local> R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [Collegamento alla pagina delle proprietà di High Definition Audio] HDAShCut.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Programmi\OfficeScanNT\pccntmon.exe" -HideWindow O4 - HKLM\..\Run: [lcfep] "C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe" -x O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Programmi\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [SwdisUsrPCN.CL086D9418] "C:\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "c:\Tivoli\swdis\1\wdusrpcn.env" O4 - HKLM\..\Run: [IAUsrSession] "C:\Programmi\Serden\InterAct ES\Bin\IAUsrSession.exe" O4 - HKUS\S-1-5-21-1801674531-1343024091-682003330-18862506\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'OI42781') O4 - HKUS\S-1-5-21-1801674531-1343024091-682003330-18862506\..\Run: [H/PC Connection Agent] "C:\Programmi\Microsoft ActiveSync\wcescomm.exe" (User 'OI42781') O4 - S-1-5-18 Startup: RU_registry.lnk = C:\Programmi\BMC\registry\RU_registry.bat (User 'SYSTEM') O4 - S-1-5-18 Startup: wmpflag.lnk = C:\Softdist\WMP\wmpflag.bat (User 'SYSTEM') O4 - .DEFAULT Startup: RU_registry.lnk = C:\Programmi\BMC\registry\RU_registry.bat (User 'Default user') O4 - .DEFAULT Startup: wmpflag.lnk = C:\Softdist\WMP\wmpflag.bat (User 'Default user') O4 - .DEFAULT User Startup: RU_registry.lnk = C:\Programmi\BMC\registry\RU_registry.bat (User 'Default user') O4 - .DEFAULT User Startup: wmpflag.lnk = C:\Softdist\WMP\wmpflag.bat (User 'Default user') O4 - Startup: RU_registry.lnk = C:\Programmi\BMC\registry\RU_registry.bat O4 - Startup: wmpflag.lnk = C:\Softdist\WMP\wmpflag.bat O8 - Extra context menu item: Append to existing PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Programmi\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Crea preferiti portatile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://b2e.group.echonet O15 - Trusted Zone: Free software downloads and software reviews - CNET Download.com (HKLM) O15 - Trusted Zone: http://forums.us.dell.com (HKLM) O15 - Trusted Zone: Welcome to Dell Support (HKLM) O15 - Trusted Zone: IT Resource Center forums (HKLM) O15 - Trusted Zone: http://du.ilsole24ore.com (HKLM) O15 - Trusted Zone: Borsa: quotazioni azioni e titoli, valute e obbligazioni - Money24 (HKLM) O15 - Trusted Zone: Intesa Sanpaolo (HKLM) O15 - Trusted Zone: Soldionline.it : Informazione finanziaria indipendente (HKLM) O15 - Trusted Zone: http://ansi.wbt.it (HKLM) O15 - Trusted Zone: Windows IT Pro - The leading independent community for IT pros (HKLM) O16 - DPF: WdkPluginCab - http://parva9000535:9081/webtop53/wd...kPluginCab.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dip.banca.bnl.it O17 - HKLM\Software\..\Telephony: DomainName = dip.banca.bnl.it O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dip.banca.bnl.it O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = dip.banca.bnl.it,banca.bnl.it,ita.net.intra,it.net.intra,net.intra O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = dip.banca.bnl.it,banca.bnl.it,ita.net.intra,it.net.intra,net.intra O20 - Winlogon Notify: IAWinStart - C:\WINDOWS\SYSTEM32\IAWinStart.dll O23 - Service: BNLService (bnlsrv) - - C:\Programmi\BNLService\BNLService.exe O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InterAct ES Consumer (IA Consumer) - SERDEN - C:\Programmi\Serden\InterAct ES\Bin\IAConsumer.exe O23 - Service: InterAct ES Manager (IA Manager) - SERDEN Inc - C:\Programmi\Serden\InterAct ES\Bin\IAManager.exe O23 - Service: InterAct ES Provider (IA Provider) - SERDEN Inc - C:\Programmi\Serden\InterAct ES\Bin\IAProvider.exe O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Programmi\OfficeScanNT\ntrtscan.exe O23 - Service: Tivoli Remote Control Service (TME10RC) - TIVOLI - C:\WINDOWS\RCSERV.EXE O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Programmi\OfficeScanNT\tmlisten.exe O23 - Service: OfficeScan NT Firewall (TmPfw) - Trend Micro Inc. - C:\Programmi\OfficeScanNT\TmPfw.exe O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Programmi\OfficeScanNT\TmProxy.exe -- End of file - 9080 bytes
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